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when-should-new-approaches-be-anchored-in-organizations-culture

When should new approaches be anchored in an organization’s culture?

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Mangesh Shahi
Mangesh Shahi is an Agile, Scrum, ITSM, & Digital Marketing pro with 15 years' expertise. Driving efficient strategies at the intersection of technology and marketing.

A. Culture change comes last as a results of changing work habits

B. Culture change comes right after a sense of urgency is created in the organization

C. Culture change needs to happen before the SAFe implementation can begin

D. Culture should not be changed because SAFe respects current culture

The Correct Answer is

C. Culture change needs to happen before the SAFe implementation can begin

Explanation

Opting for the approach where culture change needs to happen before the SAFe (Scaled Agile Framework) implementation begins emphasizes the critical importance of establishing a conducive organizational culture upfront. This strategy is grounded in the understanding that for SAFe or any Agile transformation to be genuinely successful, the foundational culture of the organization must already be aligned with Agile and Lean principles. Let’s delve deeper into why this is crucial and what it involves:

1. Alignment with Agile and Lean Values

  • Agile Principles: These include customer collaboration, adaptive planning, early delivery, and continuous improvement. For SAFe to be implemented effectively, the organization’s culture must inherently value these principles.

  • Lean Thinking: Lean focuses on value delivery, waste elimination, and continuous flow. A culture that embraces Lean thinking will naturally support the efficient workflows and practices SAFe promotes.

2. Creating a Foundation for Change

  • Psychological Safety: A culture that supports psychological safety encourages open communication, risk-taking, and the acknowledgment of failures as learning opportunities. This is vital for Agile teams to function effectively.

  • Empowerment and Decentralization: Empowering teams and decentralizing decision-making are key components of SAFe. For this to work, the organizational culture must support trust in individuals and teams, giving them the autonomy to make decisions.

3. Overcoming Resistance to Change

  • Change Management: Effective change management practices are necessary to transition to a culture that supports SAFe. This often involves addressing fears, providing training, and clearly communicating the benefits of the change.

  • Leadership Role: Leaders play a crucial role in cultural transformation. They must embody the new culture, demonstrating Agile and Lean values in their actions and decisions.

4. Sustaining the Change

  • Continuous Learning: A culture that prioritizes learning and development supports continuous improvement, a core aspect of SAFe. This involves regular retrospectives and the willingness to adapt based on feedback.

  • Recognition and Rewards: Aligning recognition and reward systems with the behaviors and outcomes desired in a SAFe environment reinforces cultural change. This might include rewarding collaboration, innovation, and customer value creation.

5. Practical Steps for Cultural Change

  • Assess Current Culture: Understand the existing culture’s strengths and areas of misalignment with SAFe values.

  • Define Desired Culture: Clearly articulate the cultural attributes that will support SAFe implementation, including specific behaviors, practices, and mindsets.

  • Develop a Change Plan: Create a detailed plan for shifting from the current to the desired culture, including milestones, training programs, communication strategies, and mechanisms for feedback and adjustment.

  • Engage the Entire Organization: Involve people at all levels in the cultural transformation process, ensuring they understand the reasons for the change, how it benefits them, and their role in making it happen.

6. Challenges and Considerations

  • Patience and Persistence: Cultural change is a slow process that requires persistence. Quick wins are important, but the focus should be on long-term transformation.

  • Customization: There’s no one-size-fits-all approach. The cultural change strategy must be tailored to fit the organization’s specific context, including its size, industry, and existing culture.

In conclusion, prioritizing culture change before implementing SAFe sets the stage for a more seamless and effective adoption of the framework. It ensures that the organization is primed for the kind of collaborative, flexible, and customer-centric work that SAFe requires. This foundational work enhances the likelihood of lasting change and maximizes the benefits of SAFe implementation.

Other Leading SAFe 6.0 Question – Which role serves as the servant leader for the Agile Release Train?

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