A. Invite the stakeholder to the Iteration retrospective
B. Make the process visible
C. Make sure the results of the retrospectives are made public
D. Establish a daily sync meeting with the stakeholder
The correct answer is
A. Make the process visible
One way a Scrum Master can gain the confidence of a stakeholder is to Make the process visible.
Why this is correct
- Transparency and Visibility: Making the Agile process visible to stakeholders is a key principle in building trust and confidence. By providing insight into the team’s work, progress, challenges, and achievements, stakeholders can better understand the value being delivered and how it aligns with their expectations and business goals. This visibility can be achieved through tools like Kanban boards, regular updates, and demonstrating working increments during reviews. It ensures stakeholders are informed, engaged, and can see the tangible outcomes of the team’s efforts.
Why the others are not as correct
- Invite the stakeholder to the Iteration retrospective: While involving stakeholders in certain parts of the Agile process can be beneficial, the Iteration retrospective is typically a team-focused event aimed at reflecting on the team’s performance and identifying areas for improvement. Inviting stakeholders to this event might not always be appropriate, as it could inhibit open and honest discussion among team members about challenges and areas for improvement.
- Make sure the results of the retrospectives are made public: Publicizing the results of the retrospectives can be a double-edged sword. While transparency is important, the retrospective is a safe space for the team to discuss failures, lessons learned, and sensitive issues. Making these discussions public without the team’s consent could breach trust and negatively impact the team’s dynamics.
- Establish a daily sync meeting with the stakeholder: While regular communication with stakeholders is crucial, a daily sync meeting might be too frequent and could become intrusive, taking valuable time away from the team’s core activities. The frequency and format of stakeholder meetings should be balanced to ensure effective communication without overwhelming the team or the stakeholders.
Other SAFe Scrum Master Question – How are the program risks, that have been identified during PI Planning, categorized?