ITIL Version 5 is an updated certification framework for professionals working in digital products, digital services, customer experience, digital strategy, and digital transformation. Luckily, professionals who have the ITIL 4 Managing Professional certificate don’t have to start from the beginning with ITIL Foundation to move to ITIL (Version 5).
The ITIL Managing Professional Transition (Version 5) module is provided by PeopleCert for ITIL professionals at an advanced level. Its primary objective is to assist seasoned practitioners in transitioning to the new ITIL framework by applying their prior experience.
What is the ITIL Managing Professional Transition Module all about?
The ITIL Managing Professional Transition path is a specialist stream to transition certain higher-level ITIL designations to ITIL (Version 5).
This module not only explains the new ITIL framework in detail but also provides specific insights for managing digital products and services.
The module comprises one training course and two compulsory examinations. It is designed to help those already working in the sphere of IT service management, digital transformation, service delivery, and customer-focused service roles.
Who Can Take the Upgrade?
The route to the Managing Professional Transition module is intended for professionals who already hold certain ITIL qualifications.
If you have one of the following:
- ITIL 4 Managing Professional
- ITIL 4 Master
- ITIL v3 Expert
- ITIL v3 Master
You are eligible to take this module.
Training must be completed through a PeopleCert Accredited Training Organization. Candidates must demonstrate that they have completed the required course before their exam results can be released.
What Exams Are Required?
Candidates will need to pass two exams to complete the ITIL Managing Professional Transition module:
| Exam | What it covers |
| ITIL Transformation (Version 5) | Core ITIL (Version 5) principles and transformation practices |
| ITIL Managing Professional Transition – Product, Service, Experience (Version 5) | Product, service and experience management in ITIL (Version 5) |
The exams may be taken in any order and do not have to be taken on the same day, enabling candidates to prepare around their work schedules.
Reasons to Upgrade to ITIL (Version 5)
Upgrading does not replace what you have learnt from ITIL 4 but rather adds a new dimension. ITIL (Version 5) covers new areas like product management, service management, experience management, strategy management, and transformation management. This shift in thinking is important for anyone involved in any aspect of technology change and value delivery. Upgrading is ideal for anyone who:
- Wants to implement ITIL (Version 5) in an organization
- Is taking a service-related or transformation role in an organization
- Works in digital product management or customer experience management
- Is targeting advanced ITIL (Version 5) certification
- Requires a modern approach to service delivery
Should You Upgrade Now?
Just because you are certified as an ITIL 4 Managing Professional does not mean you need to rush to upgrade. But if there is a reason to familiarize yourself with the new ITIL framework due to your work situation, job, or career objectives, it may make sense for you to upgrade.
For corporate teams, a structured transition program helps create shared terminology and common ways of working across service, product, and transformation activities.
Spoclearn also offers customized corporate training services, including onsite classroom training and team training programs.
FAQs
1. Do I need to pass ITIL Foundation first?
No. Eligible holders of ITIL 4 Managing Professional can choose the Managing Professional Transition (Version 5) route instead of starting again with the ITIL Foundation.
2. Can the exams be taken independently?
Certainly. Both exams are necessary but can be taken in any order that the candidate sees fit. There is no need to take the exams on the same day.
3. Are ITIL v3 professionals eligible for this transition route?
Yes. ITIL v3 Expert and ITIL v3 Master holders can also apply for the Managing Professional Transition (Version 5).