Breaking News

Mastering the Scrum Framework: Your Ultimate Comprehensive Guide to Agile Success
The Scrum Master: Skills and Qualities for Effective Leadership
7 Common Mistakes to Avoid when Implementing Scrum in 2023
SAFe Scrum Master Certification or Certified Scrum Master Certification: Which is better?
How to Become a Certified Scrum Product Owner in 2023?
Which Certification is best PRINCE2 Foundation or PRINCE2 Agile Foundation?
Top 10 Agile Scrum Best Practices for Efficient Agile Workflow
What is the Agile Scrum Foundation? - A Complete Overview
The 10 Leading Benefits of SAFe certification in 2023
Lean Six Sigma Certification: Everything you need to know
How Much Does a Scrum Master Certification Costs in 2023?
What are Agile Scrum Product Owner roles and responsibilities?
Top 10 MS Excel Formulas One Must Know in 2023
5 Benefits of Adopting Agile in Your Organization for Empowering Growth
The Five Phases of Project Management: A Step-by-Step Guide
Project Management Unveiled: Exploring the Basics for Beginners
Agile vs Waterfall Methodology - Deciding the Ideal Project Management Strategy
Top 7 Project Management Certifications to Level Up Your IT Career
What is the eligibility requirement for Prince2 Certification?
Top benefits of PRINCE2 Certification for Individuals and Enterprises
How much does the Prince2 Certification cost in 2023?
PRINCE2 Foundation & Practitioner Certification Cost in 2023
What are the core role and process after PRINCE2 Certification?
Best Career Paths of Successful Scrum Masters in 2023
Top 10 Scrum Master Interview Questions and Answers for 2023
Scrum Master Certification Detailed Syllabus for 2023
How to prepare for the Scrum Master Certification exam in 2023?
CSM vs PMP : differences explained and which one to choose?
Top 8 Benefits of Getting Scrum Master Certification in 2023
Top 7 SAFe implementation best practices every organization should know
Leading SAFe Certification Exam preparation complete guide for 2023
What is difference between Agile and SAFe Agile?
What is Root Cause Analysis? – Meaning, Tools, and Benefits
What is ITIL & ITIL V4? - ITIL V4 major changes and updates
Why DevOps is popular and future of DevOps?
Home
HomeITSMWhat is ITIL & ITIL V4? - ITIL V4 major changes and...

What is ITIL & ITIL V4? – ITIL V4 major changes and updates

In the past, when businesses needed a solid ITIL foundation to deliver value from their IT services, it proved a difficult task where processes ran Hayward with no sense of accountability. In this regard, government organizations in the UK first developed the concept of ITIL, which is known as the Information Technology Infrastructure Library, which went on to become a de facto standard to manage all IT Service Management-related work.

What is ITIL?

In a way, ITIL helped enterprises to manage their IT-related work in a systematic way that helped them to better manage risks, deliver exceptional customer service, and incorporate cost-effective IT practices that were easier to sustain and scale according to immediate and future business needs.

In previous versions of ITIL, it comprised five books that covered the complete IT service lifecycle in Service Strategy, Service Design, Service Operation, Service Transition, and Continual Service Improvement. All in all, ITIL helped organizations to create predictable IT environments to deliver seamless service to customers and also helped them to identify various ways to improve overall efficiency within.

What is ITIL 4? And What is new in it?

Over the years, the main objective of ITIL never changed its focus from integrating core IT into the business. Because there was a drastic change in how businesses lately operated with more and more digitization of processes and the communication flow from the end customer to the service provider, it made sense for the gradual evolution of ITIL to address the needs of the Fourth Industrial Revolution which is upon us.

With necessary additions and minor tweaks, ITIL 4 foundation improved upon an already solid ITIL framework which is popular globally but with a stronger emphasis on creating a more flexible and agile IT department.

ITIL V4 is driven by seven guiding principles, which cover key business aspects that include change management, communication, metrics, and measurement.

The seven guiding principles of ITIL 4 are:

  • Focus on value
  • Start where you are
  • Progress iteratively with feedback
  • Collaborate and promote visibility
  • Think and work holistically
  • Keep it simple and practical
  • Optimize and automate

Conclusion:

With ITIL 4, there is improved collaboration between the IT teams and other departments such as marketing, sales, finance, logistics, and others. With improved emphasis on customer service and their perception of the product/service, ITIL 4 has improved upon an already existing robust framework to cater to the needs of an evolving digital business landscape.

ITIL 4, in its latest version, has found widespread acceptance across industry sectors, and professionals who are certified in ITIL 4 are in great demand, with the average salary being in the range of USD 65,000 to USD 145,000 per annum.

We at Spoclearn offer various ITSM training programs. ITIL 4 Foundation Training is one of the most popular courses where professionals and enterprise teams from various parts of the globe enroll in our instructor-led online and classroom training batches.

Sushma M K
Sushma M Khttps://www.spoclearn.com/blog/
Sushma is an IT expert with a focus on DevOps, ITSM, and ITIL. With 13 years of experience, She has successfully implemented DevOps practices to improve collaboration and streamline software delivery. Sushma is also proficient in ITSM and ITIL, and has helped organizations align their IT services with business objectives. She is a strong advocate of continuous improvement and has helped teams adopt agile and lean methodologies to optimize their IT operations.
RELATED ARTICLES

LEAVE A REPLY

Please enter your comment!
Please enter your name here

- Advertisment -
Google search engine

Most Popular

Recent Comments