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ITIL Certification Journey

ITIL 4: A Journey from Certification to Implementation

Picture of Mangesh Shahi
Mangesh Shahi
Mangesh Shahi is an Agile, Scrum, ITSM, & Digital Marketing pro with 15 years' expertise. Driving efficient strategies at the intersection of technology and marketing.

In the fast-paced Information Technology (IT) world, staying relevant is critical for professionals aiming to thrive in their careers. The Information Technology Infrastructure Library (ITIL) has long been a guiding framework for IT service management, and with the release of ITIL 4, professionals are presented with an updated and comprehensive approach to managing IT services. This article delves into the journey from obtaining ITIL 4 Certification to its practical implementation, exploring the steps to certification, career benefits, and real-world applications.

What is ITIL 4 Certification for?

ITIL 4 is a set of best practices that helps organizations align their IT services with the needs of the business. It focuses on delivering value to customers through the integration of IT into the overall business strategy. The framework introduces a holistic approach, emphasizing collaboration, adaptability, and continuous improvement.

1. ITIL 4 Certification

The ITIL 4 certification is designed for IT professionals seeking to enhance their skills and organizations aiming to improve their service management processes. The certification framework is structured into four levels:

ITIL Extension Modules

Image source: nicevoteet.live

2. ITIL 4 Foundation

This entry-level certification introduces candidates to the key concepts and terminology of ITIL 4. It provides a fundamental understanding of the service management lifecycle and its components.

3. ITIL 4 Managing Professional (MP)

The MP stream is designed for IT practitioners who want to delve deeper into ITIL practices. It consists of four modules: Create, Deliver, and Support; Drive Stakeholder Value; High-Velocity IT; and Direct, Plan, and Improve.

4. ITIL 4 Strategic Leader (SL)

The SL stream focuses on the alignment of business strategy with IT service delivery.

It includes two modules: Direct, Plan, and Improve; and Digital and IT Strategy.

5. ITIL Master

The highest level of ITIL certification requires candidates to demonstrate their ability to apply ITIL principles in real-world scenarios. According to Axelos, “The ITIL 4 Master certification is the highest level of achievement for an individual in the ITIL 4 scheme. ITIL 4 Master credential recognizes that you have gained the complete and diverse knowledge during your ITIL training and certification journey, and it validates that you have mastered the complete suite of the ITIL competencies.”

What is the ITIL 4 Certification Process?

  • Choose Your Path: Decide which certification level aligns with your career goals and current expertise.

  • Training: Enroll in accredited training courses provided by ITIL training partners or institutions.

  • Study and Practice: Deepen your understanding of ITIL concepts through self-study and practice exams.

  • ITIL 4 Foundation Exam: Pass the ITIL 4 Foundation exam, the prerequisite for higher-level certifications.

  • Specialize in Managing Professional or Strategic Leaders: Choose between the MP or SL streams based on your career focus.

  • Complete Modules: Complete the modules within the chosen stream.

  • Accumulate Credits: Gather the required number of credits to qualify for the ITIL Managing Professional or ITIL Strategic Leader designation.

Steps to ITIL 4 Certification

1. Understanding the Basics

Before embarking on the certification journey, it’s crucial to grasp the fundamentals of ITIL 4. Familiarize yourself with the service value system, guiding principles, and key concepts.

ITIL Foundation Certification Overview

Image source: axelos.com

2. Selecting the Right Certification Level

ITIL 4 offers various certification levels, including Foundation, Practitioner, Specialist, Strategist, and Leader. Choose the ITIL 4 certification level that aligns with your career goals and current skill set.

3. Training and Study Material

Enroll in accredited training courses provided by recognized ITIL training organizations. Spoclearn is a PeopleCert ATO (ID: 7822) to deliver ITIL 4 training for enterprise teams and individuals worldwide. Study materials, practice exams, and online resources can help you prepare for the certification exam.

ITIL Foundation Certification Exam Criteria

Image source: axelos.com

4. Certification Exam

Schedule and take the ITIL 4 Foundation certification exam, ensuring you are well-prepared. Successful completion of the exam demonstrates your understanding of ITIL 4 principles and practices.

Image source: axelos.com

Career Benefits of ITIL 4 Certification

1. Global Recognition

ITIL 4 is recognized and adopted worldwide. Certification establishes a common language and framework, allowing professionals to collaborate seamlessly across international boundaries.

2. Enhanced Skill Set

ITIL 4 equips professionals with a holistic understanding of service management. Certification demonstrates expertise in areas such as service design, transition, and continual improvement.

3. Career Advancement

With ITIL 4 certification, professionals can qualify for roles in service management, project management, and IT leadership positions. Employers often seek certified individuals to lead and optimize IT service delivery.

ITIL Certification Career Path

Image source: axelos.com

4. Increased Marketability

The ITIL 4 certification on your resume enhances your marketability. The certification demonstrates your commitment to professional development and staying relevant with industry best practices.

How much does an ITIL 4 consultant earn?

The salary for ITIL Consultants in India varies from ₹3.1 Lakhs to ₹14.4 Lakhs, with an average annual income of ₹7.0 Lakhs. These salary figures are derived from the analysis of 199 recent salary data points of ITIL Consultants.

ITIL 4 consultant salary

Image source: ambitionbox.com

The top companies that are hiring ITIL 4 consultants in India are:

  • HCL Tech
  • Tech Mahindra
  • TCS
  • Atos Global IT Solutions and Services
salary for ITIL® certified professionals in big companies

Image Source: ambitionbox.com

The salaries for ITIL® certified professionals mentioned in the below table are the highest when compared to other countries around the world. 

salary for ITIL® certified professionals country wise

Image source: knowledgehut.com

Let’s see, how ITIL 4 salaried professionals are earring in the United States:

salary for ITIL® certified professionals in united states

Image source: ziprecruiter.com

However, in a nutshell, the salary structure of ITIL 4 consultants with different designations looks like this:

salary structure of ITIL 4 consultants with different designations

Image source: invensislearning.com

Conclusion

ITIL 4 Certification is a key enabler for IT professionals seeking to excel in service management. From the foundational concepts of ITIL 4 to the advanced strategic leadership skills, the certification process offers a structured path for career growth. As organizations increasingly prioritize effective IT service management, professionals with ITIL 4 certification are well-positioned to lead and contribute to the success of their teams and businesses.

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