ITIL® 4 Strategist: Direct, Plan & Improve Certification Training in Sacramento
ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Certification Training in Sacramento is built for professionals operating in compliance-driven, service-centric environments. Aligned with PeopleCert standards, the program explains how strategic intent is converted into disciplined execution using governance frameworks, performance metrics, and continual improvement models. Participants learn to align service value streams with organizational goals while managing accountability, risk, and change across IT-enabled services common in Sacramento’s government, healthcare, utilities, and enterprise sectors.
Spoclearn’s ITIL® 4 Strategist: Direct, Plan and Improve Training in Sacramento, PeopleCert-accredited, prepares professionals for senior ITSM, governance, and digital transformation leadership roles. Learners strengthen KPI-driven decision-making, execution discipline, and improvement leadership capabilities. Organizations benefit from leaders who improve execution consistency, enhance governance maturity, and embed continual improvement as a core capability. Flexible virtual and onsite delivery supports measurable outcomes, operational resilience, and long-term service excellence.
1, 7, 8 Feb 2026 (3 Days)
10:00 - 18:00 CST(8 Hrs / Day)
Live Online Classroom
Included
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Tuesday, January 27
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Key Features of ITIL 4 DPI Training
- 2-Day interactive ITIL 4 DPI instructor-led training
- ITIL 4 Expert trainers across the globe
- ITIL 4 DPI course material provided by PeopleCert/Axelos
- Case Studies with real-world examples
- 16 PDUs Course Completion Certificate Provided
- After training in coaching for real-world application
Who Can Attend ITIL 4 DPI Training
- IT Service Managers
- Change Managers
- Strategy Managers
- Business Relationship Managers
- Service Delivery Managers
- Enterprise Architects
- Portfolio and Program Managers
- IT Compliance & Risk Managers
- IT Project Managers
- Transformation Consultants
- Continuous Improvement Leads
- Value Stream Managers
- Service Design Managers
- Operations Managers
- Governance Managers
- Digital Transformation Leads
- Customer Experience Managers

Prerequisites for ITIL 4 DPI Certification
- Participants looking to take up the ITIL 4 DPI Certification Exam should have ITIL 4 Foundation certification. One should also have completed an Instructor-led training of ITIL 4 DPI from an Accredited Training Organization (ATO).
ITIL 4 DPI Exam Format
- Exam Type: Multiple-Choice Questions
- No. of Questions: 40
- Duration: 90 minutes (113 minutes for non-native speakers)
- Passing score: 28/40 (70%)
- Languages: English, Chinese, Japanese, French, German, and more.
- Closed-Book
ITIL 4 Strategist: Direct, Plan, and Improve (DPI) Course Agenda
- Definitions: Direction, Planning, Improvement, Scope, Operating Model
- Interrelations among Value, Outcomes, Costs, Risks
- DPI key terms, principles, and context definitions
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- Real-world ImpactPost-training coaching ensures the practical application of skills for measurable, lasting results.

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200+ trainers and SMEs fulfilling training requirements worldwide
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Delivering accredited training solutions aligned with PMI, PeopleCert, EXIN, and more.
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ITIL 4 Strategist: Direct, Plan and Improve Certification Course in Sacramento
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