ITIL® 4 Strategist: Direct, Plan & Improve Certification Training in Austin
ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Certification Training in Austin is designed for professionals operating in fast-growing, innovation-led digital ecosystems. Aligned with PeopleCert standards, the program explains how leaders plan improvement initiatives, govern execution, optimize service value streams, and measure performance using outcome-based KPIs. Austin-focused scenarios help participants translate strategic vision into operational impact across technology, SaaS, fintech, startups, and enterprise digital environments.
Spoclearn’s ITIL® 4 Strategist: Direct, Plan and Improve Training in Austin, PeopleCert-accredited, prepares professionals for senior ITSM, governance, and digital transformation leadership roles. Learners build confidence in data-informed decision-making, execution discipline, and continual improvement leadership. Organizations benefit from leaders who strengthen execution consistency, improve governance maturity, and sustain continual improvement at scale. Flexible virtual and onsite delivery supports measurable outcomes, scalable improvement maturity, and long-term business value creation.
1, 7, 8 Feb 2026 (3 Days)
10:00 - 18:00 CST(8 Hrs / Day)
Live Online Classroom
Included
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Tuesday, January 27
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Key Features of ITIL 4 DPI Training
- 2-Day interactive ITIL 4 DPI instructor-led training
- ITIL 4 Expert trainers across the globe
- ITIL 4 DPI course material provided by PeopleCert/Axelos
- Case Studies with real-world examples
- 16 PDUs Course Completion Certificate Provided
- After training in coaching for real-world application
Who Can Attend ITIL 4 DPI Training
- IT Service Managers
- Change Managers
- Strategy Managers
- Business Relationship Managers
- Service Delivery Managers
- Enterprise Architects
- Portfolio and Program Managers
- IT Compliance & Risk Managers
- IT Project Managers
- Transformation Consultants
- Continuous Improvement Leads
- Value Stream Managers
- Service Design Managers
- Operations Managers
- Governance Managers
- Digital Transformation Leads
- Customer Experience Managers

Prerequisites for ITIL 4 DPI Certification
- Participants looking to take up the ITIL 4 DPI Certification Exam should have ITIL 4 Foundation certification. One should also have completed an Instructor-led training of ITIL 4 DPI from an Accredited Training Organization (ATO).
ITIL 4 DPI Exam Format
- Exam Type: Multiple-Choice Questions
- No. of Questions: 40
- Duration: 90 minutes (113 minutes for non-native speakers)
- Passing score: 28/40 (70%)
- Languages: English, Chinese, Japanese, French, German, and more.
- Closed-Book
ITIL 4 Strategist: Direct, Plan, and Improve (DPI) Course Agenda
- Definitions: Direction, Planning, Improvement, Scope, Operating Model
- Interrelations among Value, Outcomes, Costs, Risks
- DPI key terms, principles, and context definitions
Spoclearn: Training That Works for Corporates
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- World Class TrainersLearn from 200+ global experts with real-world industry experience and proven expertise.
- Flexible LearningBlended training options to suit diverse learning preferences and geographically dispersed teams.
- Real-world ImpactPost-training coaching ensures the practical application of skills for measurable, lasting results.

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Accredited course materials approved by governing bodies
200+ trainers and SMEs fulfilling training requirements worldwide
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Delivering accredited training solutions aligned with PMI, PeopleCert, EXIN, and more.
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ITIL 4 Strategist: Direct, Plan and Improve Certification Course in Austin
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