Spoclearn

ITIL® (Version 5) Foundation Certification Training in Thailand

ITIL® (Version 5) Foundation Certification

Strengthen your digital service management capability with Spoclearn’s ITIL® Foundation (Version 5) Certification Training in Thailand, delivered by PeopleCert-aligned accredited instructors. This focused 2-day instructor-led program builds practical skills for modern, AI-enabled service environments. Available live online nationwide and in Bangkok, Nonthaburi, Pathum Thani, Chonburi, Chiang Mai, Phuket, Rayong, Ayutthaya, Khon Kaen, and Songkhla, this New ITIL course prepares professionals and enterprise teams for the official PeopleCert exam and real-world ITSM excellence. 

View Date and Prices
4.8/5
4.1/5
Trained till date
3000 Learners
Language
English

ITIL® (Version 5) Foundation Training in Thailand

Course Overview

ITIL® Foundation (Version 5) represents the newest evolution of the globally trusted ITIL framework, helping professionals and organisations manage IT services effectively in modern digital-first operating models. In Thailand, where enterprises are accelerating cloud adoption, fintech innovation, digital government initiatives, and enterprise IT transformation, ITIL continues to be a recognised benchmark for roles in IT operations, service delivery, governance, ITSM platforms, and digital transformation programs. Spoclearn’s ITIL (Version 5) Certification Training in Thailand focuses on two critical outcomes: Certification readiness for the official PeopleCert ITIL Foundation (Version 5) exam with structured guidance and exam-aligned practice. Practical workplace capability, enabling professionals to apply ITIL principles immediately across incident management, change enablement, service request fulfilment, service reporting, and continual improvement initiatives. 

The training combines instructor-led learning, real-world scenarios, guided discussions, and exam-focused exercises. Participants understand how New ITIL thinking supports Thai enterprise environments, where service reliability, vendor coordination, automation, and performance measurement must align with business and customer expectations. For individuals, ITIL 5 enables career progression into roles such as Service Delivery Manager, IT Operations Lead, ITSM Specialist, Incident Manager, Change Manager, and IT Service Consultant. For enterprises in Thailand, ITIL strengthens service consistency, reduces operational disruption, and improves collaboration across internal teams and external partners. 

Weekend

11, 12 Apr 2026 (2 Days)

10:00 - 18:00 ICT(8 Hrs / Day)

Live Online Classroom

Exam :

Included

THB 48,833.00

Why ITIL® (Version 5) Matters in Thailand?

Enquire now

High hiring demand for ITIL and service management capability

Thailand’s digital economy is growing fast, increasing demand for ITSM professionals across banking, telecom, outsourcing, and enterprise IT. LinkedIn Thailand and JobsDB show strong, consistent ITIL-related hiring demand nationwide.

Critical for multi-vendor and outsourced IT environments

Many Thai enterprises operate complex IT ecosystems involving internal teams, cloud providers, outsourcing partners, and global vendors. ITIL provides a common service management framework that ensures consistent delivery, clear accountability, and measurable service outcomes.

Supports ITSM platforms widely used in Thailand

ITIL aligns closely with ITSM tools such as ServiceNow, BMC Remedy, and Jira Service Management. Thai organisations adopting these platforms benefit significantly when teams understand ITIL principles, ensuring effective incident resolution, change control, and service improvement.

Why ITIL® (Version 5) Certification Drives Career Growth in Thailand

Unlock High-Demand Careers
Salary

In Thailand, ITIL certification enables advancement into Service Delivery Manager and ITSM leadership roles, increasing salary potential, validating structured service management expertise, and supporting career progression beyond entry-level IT support positions.

Job Growth

Thailand’s rapid digital transformation—especially in fintech, telecom, healthcare, and enterprise IT—requires structured IT service management to ensure reliability and performance. ITIL enables organisations to maintain operational stability while adopting cloud, AI, and automation technologies.

Job Listing

Major Thailand job platforms show strong ITIL hiring demand: LinkedIn, JobsDB, and Indeed list hundreds of ITSM roles across Bangkok and key cities consistently nationwide today and growing fast now.

Top Industry Hiring

Banking, IT services, telecommunications, healthcare, government, manufacturing, and retail sectors in Thailand hire ITIL professionals to improve service quality, governance, and operational efficiency nationwide.

great work location for professionals

Let’s Talk – Schedule a Time That Works for You

We know your time matters. Use the calendar below to book a consultation with our team at your convenience—adjusted to your timezone. Let’s explore how Spoclearn can help you transform and grow.

Select a date & time

April 2026

Sunday, April 5

Morning

Afternoon

Evening

Schedule for ITIL® (Version 5) Foundation Training in Thailand

Upcoming Training Dates

Loading Schedule...

Key Features of ITIL® (Version 5) Certification Training in Thailand

Course Highlights
  • 2-Day Accredited training aligned with official PeopleCert ITIL syllabus 
  • Instructor-led training with practical real-world scenarios 
  • Official ITIL (Version 5) certification exam voucher included 
  • Practice exams and preparation support 
  • Corporate training programs available 
  • Globally recognized certification 

Who Can Attend ITIL® (Version 5) Certification Training in Thailand

Target Audience
  • IT Specialist Application Development
  • IT Specialist Change Management
  • IT Operations Specialist
  • IT Development Manager
  • IT Service Operations Manager
  • IT Team Leader
  • Chief Digital Officer
  • IT Project Manager
  • Transformation Manager
  • IT Service Manager
  • Digital Product Manager
  • Experience Manager
  • Service Improvement Manager
  • Service Delivery Specialists
  • Product Owner
  • Process Lead
  • Customer Success Manager
  • Service Owner
  • Digital Product Designer
  • Enterprise Architect
  • Solution Designer
Target Audience

What is ITIL® (Version 5) Exam Pattern and Question Format?

Exam Format
  • Exam Type: Multiple-Choice Questions
  • No. of Questions: 40
  • Duration: 60 Mins
  • Passing score: 65%
  • Languages: English 
  • Closed Book

ITIL® (Version 5) Foundation Certification Training Curriculum

Course Agenda

➢ Product and service management

  • Define digital product and service management
  • Define product, service as a key concept of digital product and service management
  • Define digital product, digital service as a key concept of digital product and service management
  • Define continual improvement as a key concept of digital product and service management
  • Define the ITIL Product and Service Lifecycle as a key concept of digital product and service management
  • Define good as a key concept of digital product and service management
  • Define utility, warranty, user experience and sustainability
  • Know the benefits of ITIL for enterprises, managed service providers, digital product vendors, digital product and service management professionals

➢ Manage worksheets and workbooks

  • Experience, Strategy and Transformation 
  • Define basic terms of ITIL Experience like: experience, digital experience, trust, user experience (UX), customer experience (CX), experience level agreement, human-centred design 
  • Define basic terms of ITIL Strategy like: strategy, business strategy, digital strategy, mission, vision, purpose, VUCA, leadership
  • Define basic terms of ITIL Transformation like: change, transformation, business as usual 

➢  Service offerings 

  • Define service offering and service interactions
  • Define service actions, transfer of goods, access to resources
  • Explain service offering and service interactions
  • Explain service actions, transfer of goods, access to resources

➢   Value co-creation  

  • Define value and value co-creation
  • Define cost and risk
  • Define output and outcome
  • Understand the difference between output and outcome
  • Explain how value contributes to value co-creation
  • Explain how outcomes, costs, risks contribute to value co-creation
  • Explain how utility, warranty, user experience, sustainability contributes to value co-creation
  • Explain how feedback contributes to value co-creation

➢   Service relationships 

  • Define organization, service provider, service consumer, digital product vendor as key concepts of service relationships
  • Define basic, cooperative, and collaborative service relationship as key concepts of service relationships
  • Define the service journey as a key concept of service relationships
  • Define sponsor, customer, and user roles as key concepts of service relationships
  • Define service quality, service level as key concepts of service relationships
  • Define Service Level Agreement (SLA) as a key concept of service relationships
  • Understand the difference between service provider and service

➢ Consumer

  • Understand the difference between service provider and digital product vendor
  • Understand the difference between service consumer and digital product vendor
  • Understand the difference between basic, cooperative, and collaborative service relationships

Spoclearn: Training That Works for Corporates

Get tailored training programs for individuals and enterprise teams that help to maximize your training budgets

Explore Corporate Training
  • Tailored ProgramsCustomized training solutions designed to meet individual and organizational goals for maximum effectiveness.
  • World Class TrainersLearn from 200+ global experts with real-world industry experience and proven expertise.
  • Flexible LearningBlended training options to suit diverse learning preferences and geographically dispersed teams.
  • Real-world ImpactPost-training coaching ensures the practical application of skills for measurable, lasting results.
Spoclearn for corporate training
spoclearn-key-differentiators

What Makes Spoclearn Different

Spoclearn Key Differentiators

A Single Point of Contact for all your Learning needs.

Four different learning modes available

Wide range of industry-recognized courses to choose from

Accredited course materials approved by governing bodies

200+ trainers and SMEs fulfilling training requirements worldwide

Globally Recognized Training Accreditations

Delivering accredited training solutions aligned with PMI, PeopleCert, EXIN, and more.

Exin
PMI
Agile Marketing Academy
ITIL
Prince2
DevOps
Nasscom
Future Skills
IASSC
TUV-SUD

ITIL® (Version 5) Foundation Course FAQ's

Frequently Asked Questions

Loading FAQs...

Growing Demand for ITIL® (Version 5) Certified Professionals in Thailand

Thailand’s technology landscape is evolving rapidly, with organisations adopting cloud computing, AI, and digital platforms. However, digital growth introduces operational complexity, making structured IT service management essential to maintain reliability, performance, and operational control as digital adoption accelerates nationwide.

ITIL (Version 5) helps Thai organisations improve service reliability, reduce service disruptions, strengthen IT performance measurement, enhance customer satisfaction, and reinforce operational governance. ITIL-certified professionals play a crucial role in ensuring service stability and business continuity as digital transformation investments continue increasing.

ITIL® (Version 5) Foundation Course Reviews

Success Speaks: Hear It from Our Clients
Explore Success Stories

I was extremely happy with the Lean Awareness training delivered by Spoclearn. This was as an instructor-led online training where the trainer was an expert in all the lean concepts and tools and helped me understand how to use the same in my day-to-day activities. I would definitely recommend their quality management training programs.

Daisuke Matsuo
Daisuke Matsuo

Quality Management Division

The Root Cause Analysis training exceeded our expectations. The trainer not only covered the tools and techniques in depth but also shared real-world industry examples that made the concepts easy to grasp. The group activities encouraged participation, and the problem-solving framework we learned is already helping us resolve long-standing issues more effectively.

Arbindo Saho
Arbindo Saho

Head of Qulaity Management

Made Agile simple! The training was engaging and practical, giving me clear insights into Scrum principles. I now feel confident leading sprint planning, backlog refinement, and daily stand-ups. The hands-on exercises helped me understand team dynamics, prioritize tasks effectively, and facilitate productive retrospectives. I feel empowered to drive Agile practices and contribute meaningfully to my team's success.

Priya Menon
Priya Menon

Business Analyst

Clear, practical, and instantly applicable. The training was highly engaging, well-structured, and full of actionable insights. My team’s sprint delivery has significantly improved, with enhanced collaboration, better time management, more effective planning, and faster problem-solving. The skills learned are immediately useful and have positively impacted our workflow and productivity.

Sarah Thompson

Project Manager

Relevant, hands-on, and career-boosting. The advanced Scrum concepts were a game changer, providing practical insights, real-world applications, and actionable strategies. The interactive sessions enhanced problem-solving, collaboration, and leadership skills, empowering participants to drive agile transformations, optimize team performance, and confidently implement Scrum frameworks in dynamic professional environments.

David Nguyen
David Nguyen

Software Developer

Earning my PMP certification transformed the way I approach and lead complex IT projects. Beyond sharpening my project management skills, it gave me the confidence to manage stakeholders, budgets, and risks with greater precision. As a globally respected credential, the PMP has significantly elevated my professional credibility, opened new career opportunities, and strengthened my leadership presence across industries.

Ravi Desai
Ravi Desai

Project Manager

PMP gave me a structured, proven approach to managing hospital operations, streamlining processes, and driving efficiency across departments. It has enhanced my ability to handle complex healthcare projects, align teams, and deliver better patient outcomes. Truly, PMP is an essential toolkit for healthcare leaders seeking to balance quality care with operational excellence in today’s fast-paced environment.

Dr. Laura Mitchell
Dr. Laura Mitchell

Operations Head

From timelines to risk, PMP sharpened every aspect of my project delivery. It’s now a must-have for anyone in construction project leadership.

Carlos Méndez
Carlos Méndez

Project Director

Excellent training on ITIL-CDS. The trainer covered detailed concepts with complete explanations and industry-based examples, sharing a very effective approach for each topic.

Deepak Kumar Sampath

I just wanted to express my gratitude for your assistance and patience. My training with Azim just ended, and it was great! To be completely honest, I've used PPTs my entire life, but I still learnt a lot, and Azim has been fantastic with the live, one-on-one training.

Chriselle Cristobal

I highly recommend SPOCLEARN for PMP preparation. They are very professional and kind. I chose the 4-day course on-line live training. Enrollment and payment were very easy. I received clear instructions and had no problems throughout the course. Mr Stefan supervised the enrollment process and even called me the very first day of the course to be sure I received the links. Finally…I was lucky to have a one-to-one class with Latha, a very experienced trainer. She took me through all modules with various examples and she always interacted with me to be sure I understood the topics. She also clearly explained me how the exam is and gave me tips on how to prepare it. Now it is on me to study…but with the solid foundations that Latha gave me, I am sure studying will be easier! Laura Positive Communication, Quality, Professionalism, Value

Laura Bettini

Spoclearn is an outstanding CAPM training provider, and Rudra is an ideal instructor. His deep expertise, real-world examples, clear metaphors, and practical guidance made complex concepts accessible and immediately applicable. His encouragement also built confidence and motivation to advance in project management. When I register for the PMP training in future with Spoclearn, I will no doubt be requesting Rudra again—thank you for an exceptional, high‑standard learning experience.

Karina

Request a Call Back from Spoclearn – We’re Just a Click Away

Got questions or need help choosing the right training or consulting solution? Schedule a call back with our expert team whenever you're able. Select a time that suits your schedule, and we’ll reach out to guide you through your options.

Expert-Recommended Blogs

Learning Hub: Trends, Tips & Thought Leadership
Explore Knowledge Hub

Posts Loading...