ITIL® (Version 5) Foundation Training in Ireland
ITIL® Foundation (Version 5) is the next evolution of the ITIL framework, designed to strengthen how professionals and organisations manage services and digital work in modern operating models. In Ireland—where global tech, financial services, public services, and regulated operations run in always-on environments—ITIL remains a widely recognised capability signal for roles spanning IT operations, service delivery, IT governance, ITSM tooling, and transformation portfolios. Spoclearn’s ITIL Version 5 training in Ireland is built for two outcomes: Certification readiness for the official PeopleCert ITIL Foundation (Version 5) exam (including exam guidance and practice support). Work-ready capability you can apply immediately across service desk operations, service delivery, change/release environments, supplier management, and continual improvement roadmaps.
The course blends instructor-led learning, interactive discussions, scenario-based exercises, and exam-focused practice. Participants learn how New ITIL thinking supports value delivery across Ireland’s operational realities—where cloud adoption, automation, cyber risk, and service reliability must stay aligned to customer outcomes and governance expectations. For individuals, ITIL 5 supports career pathways into Service Delivery, IT Operations, ITSM Tool Ownership, Change/Problem leadership, and Service Management Consulting. For enterprises, it strengthens service consistency, reduces operational risk, improves cross-team collaboration, and enables better returns from ITSM platform investments.
11, 12 Apr 2026 (2 Days)
10:00 - 18:00 GMT(8 Hrs / Day)
Live Online Classroom
Included
Why ITIL® (Version 5) Matters in Ireland?
High Ireland hiring relevance for ITIL and structured service delivery
Irish job platforms show strong ITIL/ITSM demand. Indeed Ireland lists about 120 roles, while LinkedIn shows 270+ openings, confirming sustained employer need for service management and governance expertise nationwide today.
Strong fit for hybrid, multi-supplier, and regulated Irish environments
Ireland-based organisations operate across distributed teams, managed services, and suppliers. ITIL strengthens shared service expectations, governance, measurement, and continual improvement across IT, vendors, partners.
Supports ITSM tool ecosystems common in Ireland
Enterprises in Ireland standardise operations using ITSM platforms aligned to incident, problem, change, request, knowledge, and reporting. ITIL Foundation (Version 5) strengthens consistent thinking, improving adoption across teams and providers.
Why ITIL® (Version 5) Certification Drives Career Growth in Ireland
Ireland salary levels vary by role, seniority, and location, with Dublin often carrying higher ranges. Glassdoor shows Service Delivery Manager salaries in Dublin around an €65K average base pay, with a reported range and additional pay figures on the page.
As Ireland organisations expand cloud adoption, automation, and digital services, ITIL ensures consistent service quality, risk control, and alignment—especially when teams operate across IT, product, security, and suppliers collaboratively.
Ireland job boards reflect steady ITIL demand. Indeed Ireland lists around 120 ITIL roles, while LinkedIn Ireland shows 270+ service management positions, especially concentrated in Dublin and major hubs nationwide.
Top industries hiring ITIL professionals in Ireland include IT services and consulting, banking and financial services, telecom and digital infrastructure, government and public services, healthcare and life sciences, retail and ecommerce, and manufacturing with logistics.

Let’s Talk – Schedule a Time That Works for You
We know your time matters. Use the calendar below to book a consultation with our team at your convenience—adjusted to your timezone. Let’s explore how Spoclearn can help you transform and grow.
Select a date & time
Sunday, April 5
Morning
Afternoon
Evening
Schedule for ITIL® (Version 5) Foundation Training in Ireland
Loading Schedule...
Key Features of ITIL® (Version 5) Certification Training in Ireland
- 2-Day Accredited training aligned with official PeopleCert ITIL syllabus
- Instructor-led training with practical real-world scenarios
- Official ITIL (Version 5) certification exam voucher included
- Practice exams and preparation support
- Corporate training programs available
- Globally recognized certification
Who Can Attend ITIL® (Version 5) Certification Training in Ireland
- IT Specialist Application Development
- IT Specialist Change Management
- IT Operations Specialist
- IT Development Manager
- IT Service Operations Manager
- IT Team Leader
- Chief Digital Officer
- IT Project Manager
- Transformation Manager
- IT Service Manager
- Digital Product Manager
- Experience Manager
- Service Improvement Manager
- Service Delivery Specialists
- Product Owner
- Process Lead
- Customer Success Manager
- Service Owner
- Digital Product Designer
- Enterprise Architect
- Solution Designer

What is ITIL® (Version 5) Exam Pattern and Question Format?
- Exam Type: Multiple-Choice Questions
- No. of Questions: 40
- Duration: 60 Mins
- Passing score: 65%
- Languages: English
- Closed Book
ITIL® (Version 5) Foundation Certification Training Curriculum
➢ Product and service management
- Define digital product and service management
- Define product, service as a key concept of digital product and service management
- Define digital product, digital service as a key concept of digital product and service management
- Define continual improvement as a key concept of digital product and service management
- Define the ITIL Product and Service Lifecycle as a key concept of digital product and service management
- Define good as a key concept of digital product and service management
- Define utility, warranty, user experience and sustainability
- Know the benefits of ITIL for enterprises, managed service providers, digital product vendors, digital product and service management professionals
➢ Manage worksheets and workbooks
- Experience, Strategy and Transformation
- Define basic terms of ITIL Experience like: experience, digital experience, trust, user experience (UX), customer experience (CX), experience level agreement, human-centred design
- Define basic terms of ITIL Strategy like: strategy, business strategy, digital strategy, mission, vision, purpose, VUCA, leadership
- Define basic terms of ITIL Transformation like: change, transformation, business as usual
➢ Service offerings
- Define service offering and service interactions
- Define service actions, transfer of goods, access to resources
- Explain service offering and service interactions
- Explain service actions, transfer of goods, access to resources
➢ Value co-creation
- Define value and value co-creation
- Define cost and risk
- Define output and outcome
- Understand the difference between output and outcome
- Explain how value contributes to value co-creation
- Explain how outcomes, costs, risks contribute to value co-creation
- Explain how utility, warranty, user experience, sustainability contributes to value co-creation
- Explain how feedback contributes to value co-creation
➢ Service relationships
- Define organization, service provider, service consumer, digital product vendor as key concepts of service relationships
- Define basic, cooperative, and collaborative service relationship as key concepts of service relationships
- Define the service journey as a key concept of service relationships
- Define sponsor, customer, and user roles as key concepts of service relationships
- Define service quality, service level as key concepts of service relationships
- Define Service Level Agreement (SLA) as a key concept of service relationships
- Understand the difference between service provider and service
➢ Consumer
- Understand the difference between service provider and digital product vendor
- Understand the difference between service consumer and digital product vendor
- Understand the difference between basic, cooperative, and collaborative service relationships
Spoclearn: Training That Works for Corporates
Get tailored training programs for individuals and enterprise teams that help to maximize your training budgets
- Tailored ProgramsCustomized training solutions designed to meet individual and organizational goals for maximum effectiveness.
- World Class TrainersLearn from 200+ global experts with real-world industry experience and proven expertise.
- Flexible LearningBlended training options to suit diverse learning preferences and geographically dispersed teams.
- Real-world ImpactPost-training coaching ensures the practical application of skills for measurable, lasting results.


What Makes Spoclearn Different
A Single Point of Contact for all your Learning needs.
Four different learning modes available
Wide range of industry-recognized courses to choose from
Accredited course materials approved by governing bodies
200+ trainers and SMEs fulfilling training requirements worldwide
Globally Recognized Training Accreditations
Delivering accredited training solutions aligned with PMI, PeopleCert, EXIN, and more.
ITIL® (Version 5) Foundation Course FAQ's
Loading FAQs...
Growing Demand for ITIL® (Version 5) Certified Professionals in Ireland
Request a Call Back from Spoclearn – We’re Just a Click Away
Got questions or need help choosing the right training or consulting solution? Schedule a call back with our expert team whenever you're able. Select a time that suits your schedule, and we’ll reach out to guide you through your options.
Expert-Recommended Blogs
Posts Loading...












