ITIL® 4 Strategist: Direct, Plan & Improve Certification Training
The ITIL 4 DPI Certification equips professionals with the skills to lead organizational change, establish strategy, and drive continuous improvement through governance and measurement. This 3-day course emphasizes aligning IT strategy with business goals, using tools like OKRs, balanced scorecards, and feedback loops.
With growing demand for IT leaders who can blend vision with execution, DPI-certified professionals earn between $105,000 and $140,000 annually. This course is ideal for change managers, portfolio leads, CIO office staff, and senior service managers. Participants gain insights into data-driven decision-making, prioritization models, and performance evaluation—making them strategic assets for enterprise transformation. For organizations, DPI brings structure and scalability to improvement initiatives, empowering teams to plan with purpose and deliver consistent value. It’s a powerful program for anyone leading cross-functional IT initiatives in modern enterprises.
Fast Filling Schedule
17, 23, 24 Aug 2025 (3 Days)
10:00 - 18:00 WIB(8 Hrs / Day)
Live Online Classroom
Why You Should Pursue ITIL 4 Strategist: Direct, Plan, and Improve Certification?
25% Higher
Get Certified, Unlock Higher Income Potential
Certified ITIL® 4 DPI professionals report up to 25% Higher global median salaries compared to non-certified peers in strategic IT and service management roles.
300,000
Join a Fast-Growing Network Today!
Over 300,000 active ITIL® 4 Strategist: Direct, Plan & Improve (DPI) certification holders worldwide, according to Axelos data.
1 million
Strengthen Your Career with New Credibility
1 million new strategic ITSM roles will emerge globally, creating demand for 85,000 ITIL® 4 DPI-certified professionals annually by 2030.
Why ITIL® 4 DPI Certification Drives Career Growth?
Salary
The global salary for ITIL® 4 DPI-certified professionals is approximately $125,000 per year.
Job Growth
ITIL® 4 DPI Certification is projected to create over 100,000 new job opportunities worldwide by 2030.
Job Listing
ITIL® 4 DPI Certification skills are forecasted to drive 20,000+ new job listings annually worldwide through 2030.
Top Industry Hiring
ITIL® 4 DPI-certified professionals are in highest demand in IT services, banking, healthcare, telecom, government, retail, manufacturing, and consulting.

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Key Features of ITIL 4 DPI Training
- 2-Day interactive ITIL 4 DPI instructor-led training
- ITIL 4 Expert trainers across the globe
- ITIL 4 DPI course material provided by PeopleCert/Axelos
- Case Studies with real-world examples
- 16 PDUs Course Completion Certificate Provided
- After training in coaching for real-world application
Target Audience
- IT Service Managers
- Change Managers
- Strategy Managers
- Business Relationship Managers
- Service Delivery Managers
- Enterprise Architects
- Portfolio and Program Managers
- IT Compliance & Risk Managers
- IT Project Managers
- Transformation Consultants
- Continuous Improvement Leads
- Value Stream Managers

Prerequisites
- Participants looking to take up the ITIL 4 DPI Certification Exam should have ITIL 4 Foundation certification. One should also have completed an Instructor-led training of ITIL 4 DPI from an Accredited Training Organization (ATO).
ITIL 4 DPI Exam Format
- Exam Type: Multiple-Choice Questions
- No. of Questions: 40
- Duration: 90 minutes (113 minutes for non-native speakers)
- Passing score: 28/40 (70%)
- Languages: English, Chinese, Japanese, French, German, and more.
- Closed-Book
ITIL® 4 DPI Training Course Agenda
- Definitions: Direction, Planning, Improvement, Scope, Operating Model
- Interrelations among Value, Outcomes, Costs, Risks
- DPI key terms, principles, and context definitions
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