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ITIL® 4 Foundation Certification Training in Hong Kong

Unlock new career opportunities in Hong Kong’s thriving IT and service management sector with Spoclearn’s 2–day ITIL® 4 Foundation Certification Training, accredited by PeopleCert. Combining global ITIL best practices with Hong Kong-specific case studies in finance, telecom, healthcare, and smart city projects, the program is delivered online and in classrooms across Central, Kowloon, and New Territories. Prepare for the PeopleCert exam and gain practical skills to excel in Hong Kong’s digital economy. Join over 3 million ITIL-certified professionals worldwide and advance your career.

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ITIL® 4 Foundation Training in Hong Kong

ITIL 4 Foundation Certification Training in Hong Kong provides a comprehensive introduction to IT service management. Fully aligned with AXELOS and PeopleCert’s official syllabus, it introduces the Service Value System (SVS), Four Dimensions of Service Management, and ITIL practices central to running resilient and value-driven IT services. The course also emphasizes the importance of integrating Agile, DevOps, and digital transformation strategies, enabling professionals to adapt quickly to market demands and technological changes. Participants develop practical skills in process design, risk management, and stakeholder engagement, empowering organizations to achieve operational excellence and customer satisfaction in Hong Kong’s dynamic business environment.

Spoclearn tailors training with Hong Kong case studies—from banks enhancing regulatory compliance, healthcare providers modernising patient-facing IT, to government smart-city programs under the Smart City Blueprint for Hong Kong. Participants gain exam readiness as well as hands-on knowledge in incident resolution, continual improvement, and change enablement. For individuals, the certification accelerates career advancement. For enterprises, it ensures stronger ROI on ITSM platforms and alignment with compliance frameworks.

Fast Filling Schedule
Weekendfilling fast

11, 12 Oct 2025 (2 Days)

10:00 - 18:00 HKT(8 Hrs / Day)

Live Online Classroom

HK$ 7,743.00HK$ 8,607.00
Save 10% (HK$ 864.00)
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Why ITIL® 4 Foundation Matters in Hong Kong

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25% Higher

Competitive Salary Growth

In Hong Kong, ITIL-certified professionals earn HKD 600,000–800,000 annually; they earn about 20–25% more, with seniors exceeding HKD 900,000–1M, especially in finance, telecom, and public services sectors.

700+

Market-Wide Demand

Job boards in Hong Kong list 700+ ITIL-related openings, especially in banking and consulting firms. Recruiters include HSBC, Standard Chartered, PCCW, HKT, Hospital Authority, and major consulting firms.

Professional Community

Hong Kong’s IT workforce is highly skilled, with ITIL increasingly used as a baseline certification. Professionals benefit from networking within one of Asia’s most interconnected tech and financial hubs.

Why ITIL® 4 Foundation Certification Drives Career Growth in Hong Kong

Salary

In Hong Kong, ITIL-certified staff earn 20–25% higher than peers, benefiting from increased salaries, better roles, and industry recognition across finance, telecom, and public service sectors.

Job Growth

Job growth for ITIL-certified professionals in Hong Kong is robust, driven by digital transformation, regulatory compliance, and increased demand in finance, telecom, public services, and IT sectors.

Job Listing

Hong Kong’s job portals list over 1,000+ ITIL-related vacancies, mainly in Hong Kong Island and Kowloon, on platforms like JobsDB, Indeed, and LinkedIn, reflecting strong industry demand.

Top Industry Hiring

ITIL-certified professionals in Hong Kong are in high demand across critical sectors such as Finance, Telecom, Healthcare, Government, Aviation, IT Services, and Retail, reflecting strong industry needs.

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Let’s Talk – Schedule a Time That Works for You

We know your time matters. Use the calendar below to book a consultation with our team at your convenience—adjusted to your timezone. Let’s explore how Spoclearn can help you transform and grow.

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September 2025

Tuesday, September 30

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Schedules for ITIL® 4 Foundation Training

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Key Features of ITIL® 4 Foundation Certification Training

  • 2-Day/4-day interactive instructor-led ITIL® 4 Foundation training
  • 100% Money-Back Guarantee
  • Expert ITIL® trainers across the globe
  • Accredited ITIL® 4 Foundation course material prepared by SMEs
  • Case Studies with real-world examples
  • After training coaching for real-world application
  • Future career support for individual professionals 

Who Can Attend ITIL® 4 Foundation Training

Job roles for which the ITIL® 4 Foundation training can be beneficial are:

  • ITSM Managers
  • IT Professionals
  • Business Managers
  • Project Managers
  • Business Process Owners
  • System Administrators
  • IT Operations Professionals
  • CIOs
  • CTOs
  • Solution Architects
  • Enterprise Architects
  • Professionals transitioning from ITIL® v3 to ITIL® 4
  • Aspiring ITSM professionals
  • Professionals who are looking to clear their ITIL® 4 Foundation certification exam
Who Can Attend ITIL® 4 Foundation Training

ITIL® 4 Foundation Course Agenda

In ITIL® 4, Service Management is defined as a set of specialized organizational capabilities for enabling value for customers in the form of services. This module introduces the fundamental concepts that underpin the design, delivery, and improvement of services in any IT-enabled organization.


You will learn:

  • Definitions of service, utility, warranty, customer, user, service management, and sponsor.
  • Key concepts of creating value with services: cost, value, organization, outcome, output, risk, utility, and warranty.
  • Key concepts of service relationships: service offering, service relationship management, service provision, and service consumption.

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Growing Demand for ITIL® 4 Certified Professionals in Hong Kong

Hong Kong’s strategic role as a financial hub and regional technology gateway drives growing demand for ITIL-certified professionals. As industries digitise, the need for resilient IT operations, governance, and compliance has intensified. ITIL is consistently ranked among the top certifications in Hong Kong. 

For individuals, it enables careers in ITSM, DevOps, and governance. For enterprises, ITIL adoption leads to measurable improvements such as faster incident resolution, improved SLA adherence, regulatory compliance, and higher customer satisfaction scores. With Hong Kong’s Smart City Blueprint pushing digital infrastructure forward, ITIL-certified professionals are vital to ensuring successful project outcomes. 

Success Speaks: Hear It from Our Clients

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I was extremely happy with the Lean Awareness training delivered by Spoclearn. This was as an instructor-led online training where the trainer was an expert in all the lean concepts and tools and helped me understand how to use the same in my day-to-day activities. I would definitely recommend their quality management training programs.

Daisuke Matsuo
Daisuke Matsuo

Quality Management Division

The Root Cause Analysis training exceeded our expectations. The trainer not only covered the tools and techniques in depth but also shared real-world industry examples that made the concepts easy to grasp. The group activities encouraged participation, and the problem-solving framework we learned is already helping us resolve long-standing issues more effectively.

Arbindo Saho
Arbindo Saho

Head of Qulaity Management

Made Agile simple! The training was engaging and practical, giving me clear insights into Scrum principles. I now feel confident leading sprint planning, backlog refinement, and daily stand-ups. The hands-on exercises helped me understand team dynamics, prioritize tasks effectively, and facilitate productive retrospectives. I feel empowered to drive Agile practices and contribute meaningfully to my team's success.

Priya Menon
Priya Menon

Business Analyst

Clear, practical, and instantly applicable. The training was highly engaging, well-structured, and full of actionable insights. My team’s sprint delivery has significantly improved, with enhanced collaboration, better time management, more effective planning, and faster problem-solving. The skills learned are immediately useful and have positively impacted our workflow and productivity.

Sarah Thompson

Project Manager

Relevant, hands-on, and career-boosting. The advanced Scrum concepts were a game changer, providing practical insights, real-world applications, and actionable strategies. The interactive sessions enhanced problem-solving, collaboration, and leadership skills, empowering participants to drive agile transformations, optimize team performance, and confidently implement Scrum frameworks in dynamic professional environments.

David Nguyen
David Nguyen

Software Developer

Earning my PMP certification transformed the way I approach and lead complex IT projects. Beyond sharpening my project management skills, it gave me the confidence to manage stakeholders, budgets, and risks with greater precision. As a globally respected credential, the PMP has significantly elevated my professional credibility, opened new career opportunities, and strengthened my leadership presence across industries.

Ravi Desai
Ravi Desai

Project Manager

PMP gave me a structured, proven approach to managing hospital operations, streamlining processes, and driving efficiency across departments. It has enhanced my ability to handle complex healthcare projects, align teams, and deliver better patient outcomes. Truly, PMP is an essential toolkit for healthcare leaders seeking to balance quality care with operational excellence in today’s fast-paced environment.

Dr. Laura Mitchell
Dr. Laura Mitchell

Operations Head

From timelines to risk, PMP sharpened every aspect of my project delivery. It’s now a must-have for anyone in construction project leadership.

Carlos Méndez
Carlos Méndez

Project Director

Excellent training on ITIL-CDS. The trainer covered detailed concepts with complete explanations and industry-based examples, sharing a very effective approach for each topic.

Deepak Kumar Sampath

I just wanted to express my gratitude for your assistance and patience. My training with Azim just ended, and it was great! To be completely honest, I've used PPTs my entire life, but I still learnt a lot, and Azim has been fantastic with the live, one-on-one training.

Chriselle Cristobal

I highly recommend SPOCLEARN for PMP preparation. They are very professional and kind. I chose the 4-day course on-line live training. Enrollment and payment were very easy. I received clear instructions and had no problems throughout the course. Mr Stefan supervised the enrollment process and even called me the very first day of the course to be sure I received the links. Finally…I was lucky to have a one-to-one class with Latha, a very experienced trainer. She took me through all modules with various examples and she always interacted with me to be sure I understood the topics. She also clearly explained me how the exam is and gave me tips on how to prepare it. Now it is on me to study…but with the solid foundations that Latha gave me, I am sure studying will be easier! Laura Positive Communication, Quality, Professionalism, Value

Laura Bettini

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