Conflict Management & Resolution Training Course in Greece
Conflict Management & Resolution Training Course in Greece is a 2-day instructor-led program designed for professionals across corporate organizations, public sector departments, healthcare institutions, educational settings, and service industries. The course provides a clear understanding of conflict types, communication barriers, negotiation strategies, and structured resolution techniques to manage workplace disagreements effectively. Participants gain practical skills in identifying conflict sources, using active listening, applying mediation methods, problem-solving, and facilitating collaborative decision-making. Real-world case studies, role-plays, and interactive group discussions help reinforce learning and build confidence in handling challenging situations.
Spoclearn’s Conflict Management & Resolution Training in Greece is ideal for managers, team leaders, HR professionals, project coordinators, and employees aiming to strengthen interpersonal and leadership capabilities. Delivered through live virtual sessions or onsite workshops led by expert instructors, the program helps organizations improve communication, enhance teamwork, and build a positive work culture. Participants leave equipped to resolve conflicts constructively and promote a cohesive, productive workplace.
13, 14 Dec 2025 (2 Days)
10:00 - 18:00 EET(8 Hrs / Day)
Live Online Classroom
Not Included
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Key Features of Conflict Management & Resolution Training
- 2-Day Interactive instructor-led Conflict Management training
- Experiential and activity-based learning
- Expert Conflict Management trainers across the globe
- Conflict Management course material prepared by SMEs
- Case Studies with real-world examples
- After training and coaching for real-world application
Who Can Attend Conflict Management & Resolution Training
- HR Professionals & People Managers
- Team Leaders & Supervisors
- Project & Program Managers
- Customer Service & Client Relations Managers
- Operations & Supply Chain Managers
- Executives Leading Cross-Cultural or Global Teams
- Healthcare Administrators & Nursing Leaders
- NGO & Humanitarian Aid Professionals
- Legal, Compliance, and Risk Management Officers
- Organizational Development Specialists
- Employee Relations Managers
- Training & Development Coordinators
- Mediators & Negotiation Specialists
- Consultants in Change Management or Leadership Development

Conflict Management & Resolution Course Agenda
Module 1: The Nature of Conflict
Topics:
- What is conflict?
- Types and sources of conflict (task, relationship, process)
Subtopics:
- Functional vs. dysfunctional conflict
- The conflict continuum
- Impact of unresolved conflict on teams
Module 2: Conflict Triggers & Root Causes
Topics:
- Underlying drivers of conflict
- Emotional and behavioral triggers
Subtopics:
- Perceptions, values, expectations
- Role ambiguity and resource constraints
- Hidden vs. visible conflict
Module 3: Conflict Management Styles
Topics:
- The Thomas-Kilmann Conflict Mode Instrument (TKI)
Subtopics:
- Five conflict styles: Competing, Collaborating, Compromising, Avoiding, Accommodating
- Strengths and weaknesses of each style
- Choosing the right style for the situation
Module 4: Emotional Intelligence in Conflict
Topics:
- The role of emotions in conflict
- Emotional self-awareness and regulation
Subtopics:
- Responding vs. reacting
- Recognizing triggers and managing stress
- Building empathy
Module 5: Active Listening & Assertive Communication
Topics:
- Building communication skills to prevent and resolve conflict
Subtopics:
- Active vs. passive listening
- Assertive vs. aggressive communication
- Using “I” statements and reframing techniques
Spoclearn: Training That Works for Corporates
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- Real-world ImpactPost-training coaching ensures the practical application of skills for measurable, lasting results.

Spoclearn Key Differentiators
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Accredited course materials approved by governing bodies
200+ trainers and SMEs fulfilling training requirements worldwide
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